Fun with Amazon
I have Prime.
I ordered an item for $25 and change last night that was sold by and fulfilled by Amazon itself. This afternoon, I checked and the item had dropped to $18 and change. I poked around and found their online chat function hidden away, and told the support person, "Look, I ordered this yesterday, it hasn't been 24 hours,the price has dropped about 30%, and it hasn't even shipped yet. I'd like my price adjusted."
Support person went away for a couple minutes and posted a policy that says Amazon does not adjust prices after an order. I told her that I'd like to cancel the order, then. She said that even though it hasn't shipped yet, it's too late to cancel it. She offered me $5 credit on my account. It's not as much as the price difference, but it's something. Glad it wasn't a $100 difference on a monitor, as the $5 would have just pissed me off. It's only a credit, but I'm certain to purchase from Amazon again, so it will be money saved.
Kind of annoyed they wouldn't adjust the price - I have Prime, and the item hadn't even shipped yet! Oh well, things like this will make me feel better when I can't re-up my Prime in November.
I ordered an item for $25 and change last night that was sold by and fulfilled by Amazon itself. This afternoon, I checked and the item had dropped to $18 and change. I poked around and found their online chat function hidden away, and told the support person, "Look, I ordered this yesterday, it hasn't been 24 hours,the price has dropped about 30%, and it hasn't even shipped yet. I'd like my price adjusted."
Support person went away for a couple minutes and posted a policy that says Amazon does not adjust prices after an order. I told her that I'd like to cancel the order, then. She said that even though it hasn't shipped yet, it's too late to cancel it. She offered me $5 credit on my account. It's not as much as the price difference, but it's something. Glad it wasn't a $100 difference on a monitor, as the $5 would have just pissed me off. It's only a credit, but I'm certain to purchase from Amazon again, so it will be money saved.
Kind of annoyed they wouldn't adjust the price - I have Prime, and the item hadn't even shipped yet! Oh well, things like this will make me feel better when I can't re-up my Prime in November.